How to claim

If you need to make a claim, please let us know as soon as possible by contacting us in one of the following ways;


  To talk to us about a
LIABILITY CLAIM
To talk to us about
ANY OTHER TYPE OF CLAIM
Call us on… 01904 686 790 0333 400 190
Email us at… ukg@langleysclaimsservices.com travelclaims@global-response.co.uk
Visit us online… www.langleys.com grclaims.com/claimsform/default.asp
Write to us at… Queens House
Micklegate
York YO1 6WG
3rd Floor Fitzalan House
Fitzalan Court
Cardiff CF24 3EL

Medical emergencies

Please tell us immediately if you need to go into hospital, so that we can confirm your cover before you incur any expenses. The claims handler will direct you to an appropriate medical facility and may also be able to guarantee your costs.


Global Response If you are admitted to hospital, anywhere in the world:
Call: +44 113 3180 197
Email: operations@global-response.co.uk
Global Response If you need outpatient treatment in the UK & North America:
Call: +44 113 3180 197
Email: operations@global-response.co.uk
Healthwatch S.A. Healthwatch S.A.
If you need outpatient treatment anywhere else in the world:
Call: +44 113 3180 124